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3 Ways to Optimize Your Dog Daycare

You finally have your dream job; running a dog daycare! You managed to overcome all the obstacles that stood in your way of opening your facility and getting your business started. Everything is running smoothly, and you could not be happier. Your customers are thrilled with the service you provide, but you feel like now that you are established, you can push yourself and your business a little further. However, where do you start? You read about other businesses expanding their services and starting new projects, but you are not sure how to implement these ideas for your own business. It can be daunting to change things up after you have already established your business, but optimizing your business for customer satisfaction and experience is crucial.

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Topics: Business Development

5 Reasons Why Repeat Customers are Important for Your Pet Business

There are many different marketing strategies that can be incredibly valuable to your pet business. One that is often forgotten is your repeat customers. Though they may not seem like an obvious way to market your business, they are one of the most valuable assets for your business. Repeat customers that are happy with the service you provide can power your marketing strategies. These customers will not only tell their friends and family about your services, but they are also likely to spend more money. Below are five reasons why repeat customers are important for your pet business. 

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Topics: Business Development

Payfirma For ProPet: Lowest Industry Rates and Simplified Online Payments

You finally have your business in order. Everything is running smoothly now that you have switched to a software solution that works for you. Your customers are satisfied, your staff is efficient, and you could not be happier with the way things are going. Switching to a software solution has increased efficiency in many aspects of your business, but one area still continues to suffer. Dealing with finances is not a fun part of your job, but it is necessary. It seems simple to take payments from your customers which then go into your business account. However, you have noticed that it can take more than a week for the funds to show up in your bank account.

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Topics: Business Development

Pet Photography 101

It's always a challenge to get the perfect picture. Whether you're taking a portrait of a pet or a person, getting that perfect picture can be a difficult task. When pets are in your care, documenting their stay and showing their family what a wonderful time they had lets your customers feel their pet is safe when they're with you. Maybe you even send your furry friends home with a photo or two as a souvenir of their stay.

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Topics: Tips and Tricks

ProPet Heads West for the Pet Boarding and Daycare Expo

We are very excited to announce that we are headed out west to as exhibitors at the Pet Boarding and Daycare Expo in Burbank, CA on May 2-4, 2017!

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Topics: Insider, News

Refer-A-Friend Month | Give A Month, Get A Month

There are so many different reasons you love using ProPet. Not only has it saved you lots of time and money, but it has also helped you stay calm during the busy seasons. You have peace of mind knowing everything will be organized and taken care of in the system. You tell your friends you don’t know what you did before you started using ProPet… It’s a life saver!

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Topics: News, Customer Appreciation

The Ultimate Tool For Your Dog Training Business

You started your dog training business because you are good at what you do and you love doing it. You love helping people introduce their new pets into the family by using your skills to teach them the basics of training. Your clients mean the world to you, so you want to spend as much time helping them as possible. You have tried many different organization and management methods, but nothing seems to work. You keep losing important files, phone numbers and progress reports. Sometimes you even lose track of your schedule and have two clients show up at the same time! You are a professional, but at times, it seems like a mess! Luckily, the right software solution can save you from such disasters.

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Topics: Business Development

Choosing the Right Software for Your Pet Business

Running your pet business with the traditional pen and paper method has served you well over the years. Your business is taking off, and that's great! But you're starting run out of room for all the paperwork that is piling up around you. God forbid you misplace a document and find yourself rummaging through a mountain of files to find it. And when you don't find it, you'll have to ask your customer to sign it again or bring another copy, which can definitely be a little embarrassing.

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Topics: Business Development

11 Spook-tacular Halloween Pet Costumes

It’s that wonderfully spooky time of year again, Halloween! At ProPet, there is nothing more we love than some adorable pet costumes. Scary, silly, cute? We love them all! Everyone at the office from our CMO to the developers had lots of fun picking out their favourites and we’re very excited to share them with you. Prepare to be scared by these adorable costumes!

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Topics: Holidays

Optimize Scheduling for Your Pet Business

You brace yourself for the chaos. You finally figured out the perfect setup for your facility and all the dogs have been scheduled for the weekend, so there’s nothing to worry about there. You get a call from a regular customer in a panic; they need emergency boarding. With some space still available, you gladly take in their pup, but now you have to move things around.


One of the most challenging aspects of running a pet business that balances boarding, daycare and grooming, is finding some way to schedule it all. How many times have you accepted a reservation without checking your facility capacity, only to have to scramble at the last minute to fit them in? Finding the perfect configuration for your kennels can feel like a game of Tetris, and you just don’t have time for games anymore.

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Topics: Business Development