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6 Signs Your Kennel Management Software is Dated

You first invested in a software to help you optimize your pet business and everything was running smoothly, but now it seems that its doing the opposite. Instead of helping you solve your problem, it is only adding more. The problem isn't your business, it's your software! If your current software solution meets any of the following criteria, it may be time for a change. 

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Topics: Business Development

Why Social Media is Important for your Pet Business

It's no surprise that social media is dominanting the Internet. However, there are still plenty businesses that are not taking advantages of the many perks the free platforms provide, such as free marketing and exposure! From dog groomers to pet boarding facilities, the following tips can help you maximize your social media efforts and campaigns to their fullest potential. 

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Topics: Business Development

6 Ways Not Investing in Software is Costing You Money

It’s time to stop being busy and start being productive! Investing in a software can help you better manage your pet business with ease, whether it’s a boarding kennel, dog daycare, pet grooming salon, dog training facility or an entire pet care resort. But it’s not about choosing just any old software, it’s important to choose a software that best suits your business and your needs. Having a software that doesn’t work for your business can be just as bad as having no software at all. The frustration will take up too much of your time and sanity. If you haven’t looked into investing in a kennel management software for your business, what are you waiting for? Stop throwing money out the window and start being productive.

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Topics: Business Development

How To Get The Most Out of Our New Retail Module

Though everything is running smoothly with your pet business, you can’t help but focus on that one little detail, that small issue that is now keeping you up at times. You have all of your pet care services centralized and streamlined, so why can’t you have your retail products integrated as well? Not only would that make your life a lot easier, but your customers would definitely love the convenience of being able to request everything in one go!

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Topics: Business Development

Preparing for the Holidays with MailChimp

With the winter holidays well on their way, it's time to starting thinking about the vacations and breaks that are fast approaching. As the owner of a pet care business, these are the busiest and most hectic times of the year for you and your employees, so it's important to get ahead of the game and start planning as soon as possible.

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Topics: Business Development, Holidays

How To Effectively Communicate With Your Customers: Part 4 - Phone Calls

With all this new technology, some people may think that phone calls are a thing of the past. However, this could not be further from the truth. Although emails can be personalized and text messages are convenient, phone calls still have their merit. With that being said, it always depends on the situation. As we know, not every method of communication we have discussed is appropriate for every situation, and this is no different for phone calls. 

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Topics: Business Development, Blog Series

How To Effectively Communicate With Your Customers: Part 3 - Text Messages

Text messaging isn’t only for millennials anymore; It has become a dominant method of communication across all demographics. According to Pew Research, texting is the most widely used feature on smartphones next to voice and video calling and emailing respectively. It is one of the most convenient ways to contact your customers who are always on the go.

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Topics: Business Development, Blog Series

How To Effectively Communicate With Your Customers: Part 2 - Email

Email is still one of the most popular messaging methods today. However, with spam filters and the constant overflow of emails, it can be difficult for your email to be seen. Many people believe that email is also impersonal and often ignored because of this very reason. It is easier than ever to get lost in the chaos. However, the truth is that, if done properly, email can be a very valuable and efficient method of communication with your clients.

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Topics: Business Development, Blog Series

How To Effectively Communicate With Your Customers: Part 1 - Technology

Effective communication is vital to a successful business. Regardless of how great your product or service is, without a good connection between you and your clients, your business will not thrive. Communication is a two-way street. Not only should you be providing information and details about your business, but you also need to be accessible to receive your customers’ thoughts. Your customers will appreciate being in the loop and having their thoughts and opinions heard.

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Topics: Business Development, Blog Series

How to Effectively Communicate with Your Customers: Introduction

We are very excited to announce our new blog series that will be launching next week called “How to Effectively Communicate with Your Customers”. This blog series is for pet business owners who are either struggling with their customer relationships or want to improve them. It can be difficult to find the best way to communicate with your customers without wasting too much of your time. We will focus on discussing how to successfully manage communication and interactions with your customers, while saving you time so you can get back to doing what you love.

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Topics: Business Development, Blog Series