You finally have your dream job; running a dog daycare! You managed to overcome all the obstacles that stood in your way of opening your facility and getting your business started. Everything is running smoothly, and you could not be happier. Your customers are thrilled with the service you provide, but you feel like now that you are established, you can push yourself and your business a little further. However, where do you start? You read about other businesses expanding their services and starting new projects, but you are not sure how to implement these ideas for your own business. It can be daunting to change things up after you have already established your business, but optimizing your business for customer satisfaction and experience is crucial.