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5 Benefits of Having Kennel Software

We think it’s safe to say that there are not enough hours in one day- but who needs sleep, right? Running your own business is hard, and only having 24 hours in a day makes it even harder. Let us ask you this - Do you have a dog boarding or daycare business? Are you always mind-boggled and disorganized with folders full of information? Are you spending too much time or money on unnecessary administration work? Are you finding it difficult to see where your business stands? Do you relate to the first sentence of this blog? If you answered yes to any of these questions, you should probably read on. We’re here to tell you why you should invest in kennel software to make your 24-hour day a little more worthwhile and productive.

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Not Your Average Customer Service

So, you bought new software, product or service that you’ve been anxiously waiting to launch - but you have no idea how to use it, what goes where, or how to get started. Usually, behind every business or company, there’s always a team there to help. Sometimes they’re not friendly or informative or take forever to reply; but not us here at ProPet. Behind our software, we have a handful of talented staff that take pride in outstanding customer service and speedy response time. In comparison to the leading industry average, ProPet does not have your average response rate - we exceed it. Because of our ability to answer your questions quickly, you can get back to doing more of what you love, and not be left in the dark.

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An Open Response to my Customer

Dear Customer,

I read your letter, and there are some things that I want you to know as well. First of all, thank you for saying all of those kind and caring things. Customers like you make everything worthwhile. I can honestly say that it is a pleasure to work with you to make your pet’s life the best it can be. Without my customers, I wouldn’t be in this amazing business.


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An Open Letter to Pet Business Owners

Dear Pet Business Owner,

I have some things that I need to tell you. You’re the person that I trust unconditionally with my best friend, whether she is furry, feathered, or scaly. You see all of the great things about running a pet business, as well as the exhausting, and even heartbreaking, things. You do a job that takes a very special kind of person. From the perspective of a customer, I want to say thank you for taking care of my best friend when I’m not there. Thank you for running your pet business because you love my pet as much as I do.

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